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Questions, a file that won't open, a licence for your school or team, an idea for a new tool — write to us.

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Purchases, licences, technical support and suggestions

We reply on working days, 9:00 to 17:00 (GMT).

To help us help you faster

  • Tell us which version you use (online or Windows) and the version number, shown at the bottom of the app.
  • If a file won't open, tell us the format and size. Don't send confidential drawings.
  • If it's about a purchase, give the email you bought with (never the full key).

Many answers are already in the user manual. User manual